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ORDERING AND PAYMENT INFORMATION
Ordering Information
To place an order, choose one of the following methods:
- ORDER ONLINE
by entering your order directly on our website. We provide an online shopping cart which allows you to select products while browsing our website. We also provide an online account, which you can use when placing future orders to expedite the ordering process. Please see the My Account section for further information. Once your order is complete, you will receive an e-mail with an order number verifying your purchase. All orders are protected for your privacy and credit card security. Please see our security and privacy policy for further information.
- ORDER BY PHONE
by calling us toll-free at 1-877-GO-FITRX (1-877-463-4879), during normal business hours (9:00 am to 6:00 pm CST, Monday through Friday). This toll-free number is only available in the United States. Please be advised that our customer service personnel may not be qualified to answer all technical questions you may have about the products we carry. We will be happy to refer you to the manufacturer of the product for any and all questions you may have regarding the use of, recommendations, content, benefits, side effects, etc. of the products we carry. For these questions, see our website. If you don’t find what you are looking for on the website, please contact us and we will help you.
- ORDER BY FAX
by faxing your order to 1-888-229-0697 at any time. Click here for a printable fax/mail order form to fill out your order. Please fill out the order form as legibly as possible.
- ORDER BY MAIL
by sending us a cashiers check or money order to:
FitRx.com
1629 S. Roselle Rd.
Roselle, IL 60172
Click here for a printable fax/mail order form to fill out your order. Please fill out the order form as legibly as possible.
- WEBSITE ORDERS
cannot be picked up at the retail location, no exceptions.
Payment Information
- PAY BY CREDIT CARD
using your Mastercard, Visa, American Express, or Discover card. Only credit cards will be accepted for online orders.
- PAY BY MONEY ORDER OR CASHIERS CHECK
using a cashiers check or money order (be sure to include your name on the money order). All money orders must be in U.S. funds. We will ship your order as soon as we receive the money order (we do not ship orders until payment is received).
- PERSONAL CHECKS WILL NOT BE ACCEPTED.
- PAYMENT BY C.O.D. is not available. Pre-payment by credit card, cashiers check or money order is required.
- CALL FOR PRICING ON BULK ORDERS ($750.00 and up).
- WE RESERVE THE RIGHT TO DECLINE ANY ORDER FOR ANY REASON.
Sales Tax
- Shipping addresses outside Illinois are not subject to sales tax.
- Illinois residents are required to pay applicable sales tax of 2.25%, which will be automatically added to your order.
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